REFUND & RETURNS POLICY

At DriveXon, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Returns

You may return your item within 14 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition

• The item must be returned in the original packaging

• Proof of purchase is required

Certain items may not be eligible for return for hygiene or safety reasons.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Shipping costs are non-refundable unless the item arrived damaged or incorrect.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with clear photos of the issue.

We will work quickly to resolve the problem.

Return Shipping

Customers are responsible for return shipping costs unless the item is faulty or incorrect.

Contact Us

For all return and refund enquiries, please contact our support team through our Contact page.